Frequently Asked Questions
Our dimmable 4” LED recessed lights are low-profile fixtures, and under normal conditions are installed within the standard 1” space, which is required for a stretch ceiling installation.
We recommend watching this video, which demonstrates a typical installation process.
The short answer is YES. The fabric is like a canvas and can take acrylic based paint, HOWEVER, if you do decide to paint the fabric yourself, the lifetime warranty is void.
Generally we strive to keep White, Beige and Black fabrics in stock at all times. You’re welcome to contact us to get the latest inventory update.
Any pantone color chip can be digitally printed with UV or dye-sub ink on our textile coverings to achieve a solid color. We love to see your creative color choices, so let us know if you’re interested in something like this!
Four our clients interested in high resolution custom image prints, you may submit your desired image file to our graphic design department along with the desired dimensions of the print and the dimensions of the wall space so that we can analyze it for quality and work with you to achieve your desired results. Visit www.AWAKE.graphics for more information on high-resolution art printing and a portfolio of work.
Absolutely it is! Our fabric has the highest fire rating for building materials. A Class A. Fire and Smoke certificate is available upon request.
No, this is one of the greatest benefits of our stretch fabric ceilings! All of our fabrics are hydrophobic and mildew resistant. You can install our fabric ceilings in bathrooms, saunas, hot yoga studios, swimming pools, or moist basements.
You’ll want to stop the water leak first. Depending on the amount of discharged water and size of water damage in and around the ceiling, it can dry out without you ever noticing it. Clorox cleaner with Bleach (in a spray bottle) will remove most of the stains. In a worst case scenario, the fabric may need to be taken down so that the damaged drywall and damaged wood in the walls and ceilings can be removed. You must run dehumidifiers to remove moisture from the walls, floors and ceilings before reinstalling the fabric ceiling. Please contact your installation professional or feel free to reach out to us for more information.
You can easily clean it up with a damp (or dry) microfiber cloth. You can also wash the textile with soap and water or a light-duty cleaning solution. DO NOT use abrasives such as sandpaper or scrub-brushes for cleaning.
Generally no, but it can be punctured by a sharp object such as a knife. Be mindful of your fabric ceiling or walls and keep sharp objects away. Teach children to avoid throwing knives at your ceiling.
Our ceiling system is virtually maintenance-free! We install it so you can forget about it!
Yes, as well as chandeliers, vents, smoke alarms, skylights, etc. Every ceiling fixture can be accommodated. Check out this page on lighting design and options for more information.
Our Stretch Fabric Ceilings are covered by a Lifetime Residential Warranty and a 10 year Commercial Warranty. You can find more information about our warranty and registration here.
NO. Our system will hold tension and WILL NOT SAG over time. This is covered by our Residential Lifetime Warranty.
On average, it takes 1-2 days to install up to 300 square feet. 3-5 days to install up to 1000 square feet. All of our materials are available for immediate delivery, except custom colors and custom printed graphics.
You will be connected with your local ceiling expert (a licensed and insured contractor). They are the ones who will give you the final quote before the installation. We trust our fabric ceiling installation only to the teams who were personally trained by us.