FAQ 2017-12-19T14:08:26+00:00


YES. The fabric is like a canvas and takes acrylic based paint, HOWEVER, If the fabric is painted (by the end user) the lifetime warranty is void

In stock colors: We strive to keep White, Beige and Black fabrics in stock. Contact us to get the latest inventory update.

Any pantone color chip can be digitally printed with UV ink on our textile coverings to achieve a solid color. Clients interested in high resolution custom image prints may submit their desired image file to our graphic design department, along with the printed dimensions of the print, to be analyzed for quality.

YES, it has the highest fire rating for building materials. Class A. Fire and smoke certificate is available upon request.

No, all of our fabrics are hydrophobic and mildew resistant. You can install our fabric ceilings in bathrooms, saunas, hot yoga studios, swimming pools, or moist basements.

Stop the water leak first. Depending on the amount of discharged water and size of water damage in and around the ceiling, it can dry out without you ever noticing it. Clorox cleaner with Bleach (in a spray bottle) will remove most of the stains. In a worst case scenario, the fabric may need to be taken down so that the damaged drywall and damaged wood in the walls and ceilings can be removed. You must run dehumidifiers to remove moisture from the walls, floors and ceilings before reinstalling the fabric ceiling.

You can easily clean it up with a damp (or dry) microfiber cloth. You can also wash the textile with soap and water or a light-duty cleaning solution. DO NOT use abrasives such as sandpaper or scrub-brushes for cleaning.

No, but it can be punctured by a sharp object such as a knife.

Our ceiling system is maintenance-free.

Yes, as well as chandeliers, vents, smoke alarms, skylights, etc. Every ceiling fixture can be accommodated.

Our Stretch Fabric Ceilings are covered by a Limited Lifetime Residential Warranty and a 10 year Commercial Warranty.

NO. They hold tension and WILL NOT SAG over time.

On average, it takes 1-2 days to install up to 300 SF. 3-5 days to install up to 1000 SF. All materials are available for immediate delivery, except custom colors and custom printed graphics.

You will be connected with your local ceiling expert (a licensed and insured contractor). They are the ones who will give you the final quote before the installation.


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